We are committed to ensuring the privacy of your personal information and this privacy notice is designed to tell you which information we collect from you, how this information may be used and how it is protected.
Collection and Use of Personal Information
Most of the information we collect is very basic and is needed to process your order and to manage your account. Examples of user information that may be collected may include your name, address, telephone number, e-mail address, a description of the item requested or purchased and the IP address of your computer.
We also collect information when you complete any customer survey or when you request customer support.
We may also use your information to email you about other products or services that we think may be of interest to you.
Information Automatically Logged
When you visit the website, we automatically collect your IP address, browser type and device information. This is used to help diagnose problems with our server and to administer our Web site. We use this information for no other reason.
Cookies are simple text files. They are needed to help navigate automatic logins, password authentication, shopping cart functions, personal preference settings and a variety of other functions. Cookies make these functions smooth and hassle-free to the user.
Disclosure and Retention of Personal Information
We will not disclose your information to any third party without your written consent unless required to do so by law.
Account and Registration Obligations
You agree to provide correct name, delivery address and contact details. However in case of an incomplete or incorrect address, we would consider the order delivered. There would be no refund for such orders.
Payment / Credit Card Details
We use a third party service provider to process payments. We do not have access to your credit card/payment details nor do we store any.
Your credit card information never reaches us. We just get pass, hold or fail message from our payment gateways. The said information will not be utilized and shared by our payment gateways with any third party unless required for fraud verifications or by law, regulation or court order. We will not be liable for any credit card fraud. The liability for use of a card fraudulently will be on you and the onus to ‘prove otherwise’ shall be exclusively on you.
You Agree and Confirm
- That in the event that a non-delivery occurs on account of a mistake by you (i.e. wrong name or address or any other wrong information) any extra cost incurred for redelivery shall be claimed from you.
- You will provide authentic and true information in all instances where such information is requested of you. We reserve the right to confirm and validate the information and other details provided by you at any point of time. If upon confirmation your details are found not to be true (wholly or partly), Awesome Chef has the right in its sole discretion to reject the registration and prevent you from using the Services of the website and / or other affiliated websites without prior intimation whatsoever.
- That you are accessing the services available on this site and transacting at your sole risk and are using your best and prudent judgment before entering into any transaction through this site.
- That the address at which delivery of the product ordered by you is to be made will be correct and proper in all respects. That before placing an order you will check the product description carefully. By placing an order for a product you agree to be bound by the conditions of sale included in the item’s description.
CONTACT US: If you have any questions about this privacy statement, the practices of this site, or your dealings with this Web site, you can contact us by filling the contact form.